The healthcare sector is rapidly evolving, with dramatic improvements in medical techniques and care pathways resulting in changing skill requirements. Keeping up with these changes is not only preferable, for many healthcare practitioners and organisations, it’s vital.
How are learning management systems used in healthcare?
Currently, around 7% of all learning management system implementations are in the healthcare sector. These systems are being used in diverse ways, from onboarding and induction to compliance courses and refresher training.
There’s an emergent need for ‘telemedicine’, with increasing numbers of healthcare practitioners being geographically dispersed. Learning technologies such as Totara LMS and Totara Social can be a great option to deliver crucial training to these employees wherever they are.
Educational technology solutions are not just for healthcare practitioners however with a surge in the notion of patients as consumers of healthcare education. Learning management and social learning platforms are delivering accurate information and online diagnostic tools to patients who may otherwise endure long waiting lists and high travel costs.
How can learning management systems be adapted to best suit healthcare needs?
Design the system with the learner in mind, as opposed to the learning and development function. Keep the user experience at the forefront of your design.
Put quality data in, get quality data out. Maintaining organisational structures, data, management hierarchies and new staff can be a complex task – particularly in healthcare, where employee numbers can often be in the thousands. The usage of information architecture systems and accurate data reporting can be of great benefit to learning management systems.
Curate before you create. With a vast amount of learning material available to choose from, it’s easy to include a large amount of content that may be off-topic, confusing or unclear. Try to select and curate learning material smartly and scaffold with clear signposting and instructions.
Personalise the experience for each user. Enable users to ‘choose their own learning adventure’ with a variety of pathways available to obtain and test their knowledge.
How to make a case for learning technologies in healthcare organisations
Learning technologies can address many of the challenges faced by organisations in the healthcare sector. Convincing relevant stakeholders to implement an LMS in the workplace can be one of those challenges, so here’s some tips for building a business case:
- Break the LMS implementation down into stages. Stakeholders need to believe that introducing learning technologies will be straightforward – at least to start with. More complex aspects and inclusions can be implemented further down the track.
- Think laterally and broadly. Competency-based and performance related training are at the heart of learning and development in the healthcare sector. With staff remuneration linked to performance and company performance processes often linked to funding and revalidation, an LMS platform needs to be flexible. It needs to be open to integrating workflow and capable of lowering administrative output.
- Take time to connect & engage. Implementing an LMS in a large healthcare organisation can be a complex process, so it’s imperative that as many employee groups as possible (think union groups, IT/tech departments etc.) are on board and supportive.
Want to find out more about introducing a learning management system or enterprise social network to your healthcare organisation?
Innovative learning technologies company, Brightcookie has developed a number of Totara LMS and Totara Social solutions for the healthcare sector. If you’d like to see some examples or find out how your healthcare organisation could benefit from learning technologies, contact Brightcookie today or connect with us on social media (Insert Social Media buttons).
Download a copy of Totara’s Healthcare Sector Insights article.