Brightcookie’s hosting services – not just any provider
Brightcookie.com has been providing dedicated hosting services to educational institutions and corporate clients for a number of years.
For us, hosting is about more than just installing the software and providing access to these servers. It includes maintaining the system, implementing upgrades of the environment, and helping Administrators in their work. If required, we can also train Moodle, Ilias, and Microsoft Sharepoint Learning Kit Administrators and Teachers.
There are two key differences between brightcookie.com hosting and hosting from a ‘run-of-the-mill’ provider:
* Local hosting
Brightcookie.com provides local hosting – wherever you are.
As an Australian based company, we believe in serving our home market from home and we understand the issues unique to the Australian technical and educational environments.
Similarly, for clients that require fast hosting in Europe or the US, we can provide fast local hosting from our server centres in London or Dallas.
* Dedication to support – beyond just the server
We consider support to be an integral part of the complete solution and not just an after-thought. We take support seriously – as it should be taken.
Hosting facilities
Each of our server centres has redundant UPS systems, generator backup, closed circuit monitoring, card key access, 24-hour guards and redundant a/c systems. You can rest assured your site is being well taken care of.
Australia (Melbourne)
Our servers are located in a purpose-built communication infrastructure facility in the Melbourne central business district. All aspects of the operations are monitored and managed 24 x 7. Power is provided to the building via dual feeds from the local power substation. A roof mounted diesel generator provides backup power. The generator will run for approximately 12 hours if power
is not restored.
The facility also provides UPS backup to provide power during an outage to cover the time it takes to bring the diesel generator on-line. The UPS uses a redundant, modular design and incorporates a static switch. The UPS can be serviced, have modules added or
replaced and can be taken off-line. Two independent circuits are used to deliver power from the UPS to our equipment. Each server is
fitted with dual hot-swap power supplies.
Air-conditioning
The air-conditioning system maintains the temperature in all equipment areas and is a multi-redundant system. A number of
individual air conditioning units operate in tandem to provide appropriate cooling, with two units on stand-by. The system is fully automated with extra cooling capacity being brought on-line as needed.
Fire protection
The site is protected by fully monitored thermal sensors and smoke detectors located on the ceiling and in the under floor space.
Internet connectivity
Internet access is provided via a 100 MB direct connection with a second 100 MB physical path on standby. Standby routers and switches are also in place.
Europe (London, UK)
The UK-based server centre we use is located just outside of London and it operates a Cisco and Extreme Networks powered network. It has access to a 20Gbit network. The server centre is staffed 24×7 and has diesel generator UPSs.
America Dallas, TX (United States)
The Dallas-based server centre provides the cheapest bandwidth cost of all of our server centres. So if you are looking for large bandwidth hosting at affordable rates, this would be an option. They run a Cisco networking environment. The server centre is staffed 24×7 and has diesel generator UPSs.
Hosting security
At Brightcookie.com we understand the unique security concerns of educational environments. Your organisation’s data and the information and assessment results of your students are critical and confidential and must be protected without compromise.
This is why we do more than simply install your system. We ensure that it is always maintained with the most recent upgrades and security updates.
LMS (Moodle) hosting plans
Brightcookie.com has a range of different plans to suit the varied needs of our clients. Each of these has been developed by looking at the usage patterns of all of our hosted sites over the years. The costs will vary according to the plan and the location of the server centre – please use the enquiry form to find out more details.
Standard
This would cater for a small Moodle installation for less than 50 users
SME RTO
50 – 250 users
Professional RTO
250 – 500 users
Enterprise RTO
500-1000 users or sites with less users that have higher requirements in terms of disk-space and bandwidth
Contact brightcookie about Moodle, Mahara, and our other hosting services.