Develop your training strategy and achieve results with the help of our expertise.
Save time and money by investing in our expertise. Brightcookie offers a range of elearning consulting services to help you get started and guide you through each stage of your elearning journey. Whether it is planning and getting it right from the beginning, creating and delivering quality content, or assessing and improving your systems for future directions, Brightcookie will work with you to develop elearning systems that use the technology to keep your learners interested and focused.
We can help you with: elearning products and services; prioritisation of required elearning functions; implementation plans; training requirements; scoping of existing content and training materials; elearning design and development procedures; technical check-ups; new and emerging technologies; and systems integration.
Become a confident user of your educational technology systems.
Our experienced trainers will customise training session to suit your requirements. Training can be delivered either in face-to-face sessions at your workplace or at our office, or online using an interactive web conferencing tool.
Our training sessions for course developers cover all of the basics related to using the LMS content development tools. These sessions are designed to get participants using and working with the LMS as quickly as possible. Time is devoted to learning design, rapid course development and provides one-on-one attention for each participant as they bring their curriculum and content into their LMS.
Training sessions are available for staff who have the responsibility of administering their LMS installation and keeping it going. Topics covered include category and course management, user management, the basics of themes, installation and removal of modules and blocks, and system logging and reporting.
Find out more about our training courses.
Learning content development
Deliver unique and captivating elearning content.
Digital content offers many opportunities for presenting content in new and innovative ways. We use elements such as video, audio and multimedia interactions where they fit best – not to disguise poor quality content. Our quality elearning content is produced by merging sound educational principles with technical skills and expertise.
The role of the instructional designer is to create online instructional experiences which make acquiring knowledge and skills more efficient, effective, and appealing. Brightcookie’s instructional designers work closely with the client throughout the content development process to create content that makes the learning experience interactive and engaging. Our instructional designers also have experience in using the technology to teach online enabling them to use their knowledge of online pedagogy when designing content for the online environment.
Brightcookie’s experienced content developers can transform your text-based content into content that is engaging and interactive. Brightcookie has extensive experience in developing customised SCORM and xAPI compliant elearning content. We also design content that is compatible with many platforms including mobile devices. We can develop rapid elearning content using an agreed authoring tool so that once the content has been developed, you can edit and maintain the content yourself.
Learning content conversion
Upgrading your legacy content
With standards for Learning Content changing it is often necessary to upgrade your existing learning content. Whether your learning content has been locked up in text books or you want to take full advantage of the flexibility that new delivery standards can bring, Brightcookie can assist you in the process or deliver the conversion from end to end.
Experience API (previously known under the code-name ‘Tin Can API’) is a new specification that allows the collection of learning experiences wherever they occur.
It is commonly considered as the successor to the SCORM standard which has been limiting the collection of experiences to Learning Management Systems and also been very restrictive on the type of information you can collect.
The conversion process is not limited to a technical conversion from one delivery format to another. It should also include the review of legacy content from other perspectives.
Instructional design, animating sequences and validity of content to users in current contexts are all questions that need to be asked and answered in this process.
Get all the tips or troubleshooting help you require from our friendly support team.
Your business relationship with us does not end at the completion of your project. Brightcookie also offers help desk support and service level agreements.
Service level agreements
Clients who select our service level agreement option receive priority support through our help desk, guaranteed response times and a number of pre-paid support hours each month. The SLA entitles the client to defect support, help desk support, maintenance, upgrades and enhancements to the software and suggestions for new or improved functions.
Brightcookie provides a help desk system where clients can receive support via telephone and/or email. Support requests lodged via email by the client are automatically entered into our support system. Clients receive automatic notification of the ticket number which they can use to track the status of their request.
Fully-managed hosting services so that you can concentrate training delivery.
Brightcookie has extensive experience in providing specialised hosting services to educational institutions and corporate clients.
We believe that hosting is more than just installing the software and providing access to servers. We also maintain the system, do upgrades of the environment, and provide support so that you can be confident in delivering the best possible service to your learners.
The right hosting type for your size
At Brightcookie we know that no client is the same as another and this is a fact we recognise with our hosting services. We are able to suit hosting from entry level shared hosting plans to dedicated virtual servers in our industrial strength server centre located in Adelaide, South Australia.
We partner with Amazon Web Services to assist our larger clients with hosting capacity at a cloud scale. This gives clients the flexibly to scale-up in periods of high usage and scale-back infrastructure during quiet periods.